Choosing the right mobile archiving solution to use in your business is very important so comply withMiFID II archiving requirements. But with so many vendors in the market, it can be a challenging task choosing the right one that will help you stay compliant? If you already have one, you need to make sure that they meet the specific requirements of this heavy, blunt financial regulation.
When choosing a call archiving solution for your business needs, there are various things youshould pay attention to. One of them is fast implementation and scalability. The mobile voice call recording solution youchoose should be easy and quick to install, because lengthy software and hardware installation could disrupt your operations and compliance measures. The solution should also be able to scale with the ever-changing regulations and should be easily integrated with other best-in-class solutions that will help your company stay a step ahead of the regulatory compliance and avoid the issues triggered by vendor lock-in.
Another quality you should look for when choosing a mobile archiving solution to use in your business is high-quality audio data capture. According to Article 72, financial institutions should be able to ensure the quality, accuracy as well as completeness of the records of all mobile call recordings and electronic communications for faster and more efficient investigation and audit process.
For this reason, you need to make sure that your voice call archiving solution can be able to capture audio data in evidential grade quality. With this capability, you can use more accurate call recordings for speech recognition, which should also help you proactively monitor your employees’ conversations and detect suspicious activities and behaviors as they transpire in real-time.
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