WhatsApp recordkeeping is something you need to take seriously WhatsApp is animportant communication tool in your business. In this and age where there is inevitable technological shift in the enterprise communication landscape, most employers are allowing their employees to use WhatsApp and other apps for official communication.
However, if you resort to this move, you not only need to capture and retain text messages, but also archive WhatsApp messages in a compliant manner. WeChat recordkeeping is one of the best ways to stay compliant with archivingregulations. Most regulatory agencies have made it clear that companies need to retain all business-related messages that are created by employees, no matter the messaging platform as well as the type of mobile device. This is very crucial for financial services organizations, where the flood of unarchived text messages, chat apps as well as social media has recently made headlines.
As a matter of fact, FINRA’s Regulatory Notice 17-18 states that every firm that intends to communicate, or permits its associated persons to communicate, with regard to its business through a text messaging app or chat service, mist first make sure that it retain records of those communication. Even companies that have banned WhatsApp, text messaging, and social media apps altogether from being used for work still face the risk of non-compliance.
FINRA auditors can visit you and check the mobile phones of your Millennial and Y-generation employees to make sure that the no-texting policy is not being breached if there is one in place. So if you are not yet taking WhatsApp recordkeeping, you need to start doing so to make sure that you are compliant.
For more information on the benefits of implementing WhatsApp recordkeeping in your business, visit our website at https://www.telemessage.com/
