If you are looking to implement mobile archiving in your business, you need to know the core capabilities of acompliant call archiving solution. Selecting the right voice call recording solution is a critical step to makesure that you comply with MiFID II archiving requirements. But with so many vendors in the market, it can be a challenging task picking the right one that will help you stay compliant. If you already have one, you need to ensure ut meets the specific requirements of this heavy, blunt financial regulation.
One of the core capabilities of a call archiving solution is fast implementation and scalability. Your mobile voice call recording solution needs to be easy and quick to install, since lengthy software and hardware installation can disrupt your operations and compliance measures. You also need to make sure that the software can scale with the ever-changing regulations and can be integrated with other best-in-class solutions. This will help your company one step ahead of the regulatory compliance and avoid the issues triggered by vendor lock-in.
Another thing you should look for in a mobilearchiving solution is high-quality audio data capture. According to Article 72, financial service firms should ensure the quality, accuracy, as well as completeness of the records of all mobile call recordings and electronic communications for faster as well as more efficient investigation and audit process.
The voice call archiving solution you choose should be able to capture audio data inevidential grade quality. With this capability, you can use more accurate call recordings for speech recognition, which will help you proactively monitor your employees’ conversations and also detect suspicious activities and behaviors as they happen in real-time.
For more tips on how to choose the right mobile archiving solution for your business, visit our website at https://www.telemessage.com
